We are located at 790 Bay Street in Suite 508, on the southwest corner of Bay St. & College St.
By TTC, both College and Queen’s Park stations are walking distance to our location. The College Streetcar and Bay St. Bus also pass by our building.
If you are driving, there is an underground paid parking lot in the building. Alternatively you can use paid street parking or nearby hospital parking lots. Parking spots can fill up quickly, so please allow for extra time before your appointment.
We have two office locations:
When you exit the College Park (at ground level) go towards College and Bay Street. You can also get off at the Queen's Park station, and walk eastbound on College street. It is about a 5-10 minute walk.
When you exit Christie Station, walk south to Bloor Street, then head eastbound on Bloor to 726 Bloor St. W. It is about a 5 minute walk.
Taddle Creek FHT's home page indicates the location and time of where you can receive care after hours for Taddle Creek FHT patients.
For any medical emergencies outside regular office hours contact THAS (Telephone Health Advisory Service): 1-866-553-7205.
Taddle Creek Family Health Team is not accepting patients at this time.
Attached is a list of places that may be accepting new patients.
You are also encouraged to contact Health Care Connect at 1-800-445-1822
Check back regularly for a change in status regarding our ability to accept new patients.
Taddle Creek FHT is structurally not set up to do this. We have 7 different suites in two physical locations. Each suite has their own phone system and their own support staff (medical secretaries) with knowledge of each clinicians individual schedule. In order to rectify this we would need to replace all the phone systems and consider co-locating which would be costly.
Primary Health Care Nurse Practitioners (PHC NPs) are registered nurses, who are specialists in primary health care, who provide accessible, comprehensive and effective care to clients of all ages. They are experienced nurses with additional nursing education which enables them to provide individuals, families, groups and communities with health services in health promotion, disease and injury prevention, cure, rehabilitation and support. The NP is an advanced practice nurse, functioning within the full scope of nursing practice and as such is not a second level physician nor a doctor's assistant.
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Most services are for Taddle Creek FHT patients with some exceptions.
Taddle Creek FHT's Diabetes Education Program and Primary Care@Home programs are open to community physician referrals.
Taddle Creek FHT runs a variety of groups (see our Programs & Services) and may be open to the public when not at capacity. An intake assessment and a possible physician referral may be necessary.
To see our dietitian, for one-on-one counseling, a primary care referral is required (speak with your primary care provider about making a referral). A priority scale is used on the referral and there is a waiting list for this service. Contact 416-260-1315 to inquire about wait times or your status on the wait list.
To see one of our social workers, for one-on-one counseling, a primary care referral is required (speak with your primary care provider about making a referral). A priority scale is used on the referral and there is a waiting list for this service. Contact 416-260-1315 to inquire about wait times or your status on the wait list.
To see our pharmacist an appointment is required, however when possible they will try to be available when the need arises (often during an appointment with your primary care provider). Contact 416-260-1315 to make an appointment.
To see a member of our Diabetes Education Team, a primary care referral is required (speak with your primary care provider about making a referral). If you are not a patient of Taddle Creek FHT, you can be seen by our Diabetes Education Team, request your primary care provider forward a referral or contact the Diabetes Education Team directly 416-204-1256.
An alternative to waiting to see individual clinicians may be to attend one of our groups. We have many groups for many different conditions (i.e. hypertension, depression, anxiety, smoking cessation, etc.).
To find the telephone number for a specific clinician/physician
Health Myself Patient Portal
Taddle Creek FHT uses a secure, encrypted portal for communicating electronically with patients called Health Myself. This portal provides secure, encrypted email connection between its registrants (TC FHT physicians, clinicians and administration) and invitees (patients). This is the same tool we use to send patient appointment reminders and possibly in the future, to allow e-booking.
Note: Not all Taddle Creek Family Health Team physicians use Health Myself
Note: It is up to the individual physician/clinician if they decide to use Health Myself to communicate with patients or not.
Acceptable Use of Health Myself
To summarize, Health Myself can be used to,
Each clinician will use their own best judgement about appropriate use by patients and how they choose to respond. However it is agreed that this is not an appropriate means to respond to urgent issues, very sensitive issues or complex issues or conditions. Patients should make an appointment in these instances.
Clinicians may establish Health Myself relationship with,
Note: The identity of the patient is based on the email address and password established by each invitee. Should the clinician have any reason to believe the account is being used by anyone other than the invitee, the clinician will immediately de-activate the account until identity can be confirmed.
Establishing Health Myself Relationships
Patients should speak with clinicians about sending a Health Myself invitation to their email. Once the invitation is accepted by the patient, the Health Myself relationship is established.
Electronic Medical Record (eMR) Documentation
All communications via Health Myself will be copied and pasted into your eMR.
Clinicians will establish a vacation/away notice using the tools provided by Health Myself when they will not be responding for >72 hrs. Clinicians are not expected to respond to emails during holidays. Clinicians may make arrangements to have another clinician respond to Health Myself emails in their absence, if this were to occur, the responding clinician will clearly communicate their identity to you.
Discontinuing Health Myself Relationship
A clinician may discontinue the Health Myself relationship with a patient at any time, based on their discretion. A clinician may discontinue the Health Myself relationship if a patient violates the acceptable uses (see above) and will discontinue if the patient leaves the practice.
Health Myself is also a vehicle for Taddle Creek FHT to send broadcasts to our patients (i.e. to send our Taddler Newsletter). Broadcasts will occur only with the approval of the Executive Director or Lead Physician. If you do not wish to receive broadcasts then Health Myself may not be a good communication tool for you.
Access to Communication
Staff and physicians at TC FHT work as a team. Team members may have access to other clinician's Health Myself communications. However it is expected that accessing another clinician's Health Myself communications will be on a need to know basis.
Health Myself is our secure email communication service that Taddle Creek FHT has purchased from Health Myself (health myself.ca). TC FHT has entrusted the maintainence and security to Health Myself. Clinicians have been trained to never reveal their password to others. All portable and stationary communication devices must be password protected. If accessing Health Myself on public computers, care will be taken to ensure the password is not saved on the public computer.